Skip to main content

Terms and Conditions

Effective Date: June 1, 2025
Last Updated: June 1, 2025

These Terms and Conditions ("Terms") govern your use of the Splendorsoft website (www.splendorsoft.com) and the software development services provided by Splendorsoft Solutions ("Splendorsoft," "we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms in full.

1. About Us

Splendorsoft Solutions is a software development agency based in Nashik, Maharashtra, India. We design, develop, and maintain websites, mobile applications, and custom software platforms for clients globally.

2. Website Use

2.1 Acceptable Use

You may use our website for lawful purposes only. You agree not to:

  • Attempt to gain unauthorised access to our systems or data.
  • Use automated tools (scrapers, bots) to extract content without permission.
  • Submit false, misleading, or spam content through our forms.
  • Interfere with the website's functionality or security measures.
  • Reproduce, distribute, or modify our website content without written consent.

2.2 Intellectual Property (Website)

All content on this website, including text, designs, logos, graphics, code, and media, is owned by Splendorsoft Solutions and protected under applicable intellectual property laws. Unauthorised use is prohibited.

3. Services

3.1 Scope of Work

All project engagements are governed by a separate written agreement (proposal, contract, or statement of work) that defines scope, deliverables, timelines, and fees. These Terms apply in addition to any project-specific agreement. In case of conflict, the project agreement prevails.

3.2 Service Delivery

Our services are delivered digitally. Project timelines, milestones, and delivery format are agreed upon during project initiation. We serve clients globally regardless of geographic location.

4. Intellectual Property (Projects)

  • All custom code, designs, and deliverables created for a client project remain Splendorsoft's property until full payment is received.
  • Upon full payment, ownership of custom deliverables transfers to the client, subject to any third-party licence terms.
  • Third-party components (open-source libraries, frameworks, stock assets, plugins) remain under their respective licences and are not transferred.
  • Splendorsoft retains the right to showcase completed projects in our portfolio unless a non-disclosure agreement states otherwise.

5. Client Responsibilities

  • Provide accurate project requirements, assets, and content in a timely manner.
  • Respond to communications and approve deliverables within agreed timescales. Delays in client feedback may push project timelines.
  • Maintain backups of your own data, hosting accounts, and credentials unless otherwise agreed.
  • Ensure any content or materials you provide do not infringe third-party rights.

6. Payment Terms

  • Payment amounts, milestones, and methods are defined in the project agreement.
  • Invoices are due within the period specified (typically 7-15 days).
  • Late payments beyond 15 days may attract interest at 1.5% per month on the outstanding amount.
  • Work may be paused on accounts with outstanding payments exceeding 30 days.
  • All fees are exclusive of applicable taxes (GST, VAT) unless stated otherwise.

7. Revisions & Change Requests

  • The number of included revision rounds is specified in the project agreement.
  • Additional revisions beyond the agreed scope will be quoted separately.
  • Major scope changes (new features, redesigns, platform changes) constitute a new engagement and require a separate agreement.

8. Warranties & Disclaimers

  • We warrant that our deliverables will substantially conform to the agreed specifications at the time of delivery.
  • Defects or bugs attributable to our work will be corrected at no charge during the post-delivery support period (typically 30 days).
  • We do not warrant uninterrupted or error-free operation of software, as performance depends on hosting, third-party services, and user environments outside our control.
  • Our website content is provided for general information purposes and does not constitute professional advice.

9. Limitation of Liability

  • To the maximum extent permitted by law, Splendorsoft's total liability for any claim arising from our services shall not exceed the total fees paid by the client for the specific project in question.
  • We are not liable for indirect, incidental, consequential, or punitive damages including loss of revenue, data, or business opportunities.
  • We are not responsible for issues caused by third-party hosting providers, APIs, plugins, or services beyond our control.

10. Indemnification

You agree to indemnify and hold Splendorsoft harmless from any claims, damages, or expenses arising from:

  • Content or materials you provide that infringe third-party intellectual property or rights.
  • Your misuse of delivered software in violation of applicable laws.
  • Breach of these Terms or any project agreement.

11. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information exchanged during the engagement. This includes business strategies, technical documentation, credentials, and unpublished designs. This obligation survives termination for a period of 2 years.

12. Termination

  • Either party may terminate an engagement with 14 days' written notice, subject to the project agreement.
  • Upon termination, the client shall pay for all work completed up to the termination date.
  • Splendorsoft will deliver all completed work and client-provided materials upon receipt of outstanding payments.
  • Termination does not release either party from obligations that have already accrued (payment, confidentiality, IP rights).

13. Force Majeure

Neither party shall be liable for delays or failures caused by circumstances beyond reasonable control, including but not limited to natural disasters, pandemics, government actions, internet outages, cyberattacks, or third-party service failures. The affected party must notify the other promptly, and timelines will be adjusted accordingly.

14. Dispute Resolution

  • Negotiation: Parties will first attempt to resolve disputes through good-faith negotiation within 30 days.
  • Mediation: If negotiation fails, disputes will be referred to mediation under the rules of a mutually agreed mediator in Nashik, Maharashtra.
  • Jurisdiction: If mediation is unsuccessful, disputes shall be subject to the exclusive jurisdiction of the courts in Nashik, Maharashtra, India.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of India, specifically the Indian Contract Act 1872, Information Technology Act 2000, and other applicable legislation.

16. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Changes to These Terms

We reserve the right to update these Terms at any time. Changes take effect upon publication on this page. Continued use of our website or services after changes constitutes acceptance.

18. Contact Us

For questions about these Terms, contact us:

Splendorsoft Solutions
Nashik, Maharashtra, India
Email: [email protected]
Phone: +91 90226 60067
US: +1 (516) 880-9989